Zarafa-webaccess attachment disappeared when I reply to an email but no to a New email. Zarafa version installed is WebApp 1.6-46049, ZCP 7.1.14-51822.

Attachment will not show up at the receiver's Inbox and in my Sent Items.

I tried using Firefox and Chrome and had the same result.

Solution: Increase the MaxExecutionTime, MemoryLimit, PostMaxSize on PHP server where you have the Zarafa server installed.

On SME Server Contribs, you do it by issuing the following commands:

db configuration setprop php MaxExecutionTime 4800 
db configuration setprop php MemoryLimit 250M
db configuration setprop php PostMaxSize 40M
expand-template /etc/php.ini
/etc/init.d/httpd-e-smith restart

Update Nov 2016:
We are still having issues with the attachment but it's intermittent, this time I updated the WebApp to the latest version compatible to the server's OS.

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Scenario: We have an Exchange Server 2007 (itropics.net) in house. When our supplier (supplier.com) sent us an email, they receive a bounced back error message: mail.itropics.net #554 5.1.0 Sender denied

Exchange Server 5.1.0 Sender Denied
5.1.0 Sender Denied bounced back error message

 

To fix that, make sure that the supplier's domain named is not being blocklisted by your Exchange Server. Go to Exchange Management Console -> Organization Configuration -> Hub Transport -> Anti-spam -> Sender Filtering and make sure that the supplier domain name is not on the list. Remove it if it's there.

Or check the recipient's (user@itropics.net) Blocked Senders to see if the domain is in the list. You can do it by checking Outlook (go to Tools menu then Junk E-mail Protection) or logging into OWA

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  1. Uninstall the anti-virus
  2. Backup the *.dbx file
  3. Working offline (File -> tick Work Offline)
  4. Perform a manual compact (File -> Folder -> Compact)
  5. Close Outlook Express
  6. Find and Rename “outbox.dbx”, ”sent.dbx”, “folder.dbx”…….. Open CMD, then type dir *.dbx /s to find the exact location of the file.
  7. Try to open OE and send email again. It should regenerate new “outbox.dbx”, ”sent.dbx”, “folder.dbx”
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