Option 66 (Boot Server Host Name) with a string value of needs to be enabled on your DHCP Server if you are planning to disable DHCP server on Tesltra's supplied modem for DOT (Digital Office Technology) such as Netgear DEV2020 and Netgear 7610.

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If you are wondering where Bitdefender GravityZone (BEST) temporarily downloads it's installer after selecting the Windows Downloader inside the Gravity Zone portal, then it is on the current user's temporary file. Folder size of bdtempdir01 is roughly 36MB. Same location, you will be able to see the downloaderlog.txt.

If somehow you get an "Installation Failed" error for some reason, then it's best to keep a copy of bdtempdir01 on a different location as once you get that installation failed error, it will delete the whole bdtempdir01 folder.

To bypass the "Installation Failed" error, modify the package by unticking all modules then download a Windows Downloader. Once it successfully installed on the computer, then go to Network -> Companies -> Company Name -> Computers -> tick the computer name then click Tasks -> Reconfigure client -> tick all required modules then Save

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When buying Polycom RealPresence Group 500, you’re buying the device with a codec with a requirement of one year maintenance from either Transition Ensure or other Polycom distributor in Australia. The setup below is using a different VoIP service provider and not Microsoft. Make sure your VSP can accept video call. It is best to have Polycom on the other caller's end because if it’s a different device in the other end, you may need to do bridging on non-Polycom device and you may loose some functionality like linking to whiteboard and data sharing. For example, if you decided to get a Yealink video conference device.

In buying Polycom RealPresence Group 500, consider the following Q&As.

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Devices involved on this setup are the following:

  • NBN Modem is Telstra Netgear DEVG2020
  • VoIP Gateway Cisco SPA8000-G for the 3rd phone line
  • Existing premise MDF
  • Analogue PBX is Telstra Commander ME-NT-B 742/116
  • PBX handset is Commander NT8B17AA-77
  • PBX answering machine is Panasonic KX-TM100ALB

Before the internet has been migrated to NBN connection, it was using Telstra ADSL connection.
After the NBN became active, Telstra copper lines became inactive (not physically though) and everything comes to the fibre.
Meaning all existing phone numbers have to be ported as a cloud number and be configured on the modem.
Telstra Netgear DEVG2020 comes with VoIP already configured, but if you need the username and password then you need to contact Telstra.

Basically, the objective is to get incoming lines from the modem back to the MDF (i.e. pair 1, pair 2, pair 3 as incoming lines normally starts from first pair) then make sure you jumper pair 1, 2, 3 to your PBX device.


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