Devices involved on this setup are the following:

  • Modem is Draytek Vigor 2830n-plus connected to NBN Connection box UNI-D1; DHCP Server is disabled
  • VoIP Gateway is Telstra Netgear 7610 connected to Draytek's LAN port, WAN port of the Netgear is unused; FXS1 and FXS2 are in used connected to MDF; DHCP Server is disabled
  • Analog Telephone Adaptor Cisco SPA122 for the 3rd phone line
  • Windows SBS 2008 which is the DHCP Server (option 66 is enabled)

Draytek Vigor2830n-plus WAN2 is configured using Static or Dynamic IP, not PPPoE so no ISP username and password needed to be configured to the modem.

Basically, the objective is to have the UNI-D1 connected to Draytek WAN/Gigabit port, then just connect Telstra 7610 LAN port to Draytek LAN port. Draytek is used as the modem because the Netgear 7610 VPN functionality is limited.


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Option 66 (Boot Server Host Name) with a string value of needs to be enabled on your DHCP Server if you are planning to disable DHCP server on Tesltra's supplied modem for DOT (Digital Office Technology) such as Netgear DEV2020 and Netgear 7610.

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If you are wondering where Bitdefender GravityZone (BEST) temporarily downloads it's installer after selecting the Windows Downloader inside the Gravity Zone portal, then it is on the current user's temporary file. Folder size of bdtempdir01 is roughly 36MB. Same location, you will be able to see the downloaderlog.txt.

If somehow you get an "Installation Failed" error for some reason, then it's best to keep a copy of bdtempdir01 on a different location as once you get that installation failed error, it will delete the whole bdtempdir01 folder.

To bypass the "Installation Failed" error, modify the package by unticking all modules then download a Windows Downloader. Once it successfully installed on the computer, then go to Network -> Companies -> Company Name -> Computers -> tick the computer name then click Tasks -> Reconfigure client -> tick all required modules then Save

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When buying Polycom RealPresence Group 500, you’re buying the device with a codec with a requirement of one year maintenance from either Transition Ensure or other Polycom distributor in Australia. The setup below is using a different VoIP service provider and not Microsoft. Make sure your VSP can accept video call. It is best to have Polycom on the other caller's end because if it’s a different device in the other end, you may need to do bridging on non-Polycom device and you may loose some functionality like linking to whiteboard and data sharing. For example, if you decided to get a Yealink video conference device.

In buying Polycom RealPresence Group 500, consider the following Q&As.

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